Ngorano Insurance Agency

FAQs & Support


What is an insurance premium?

An insurance premium is the amount of money you pay to an insurance company for coverage. The amount of your premium depends on various factors, including the type of insurance, the level of coverage, and your risk profile.


How do I file a claim?

To file a claim, simply schedule an online appointment. You will need to provide details of the incident, any supporting documents, and your policy information. Our team will guide you through the claims process.


What types of insurance do you offer?

We offer a wide range of insurance products including motor, all risk, medical, and personal accident insurance. Our solutions are tailored to meet the unique needs of each client, ensuring comprehensive and reliable coverage.


How can I get a quote?

To get a quote, simply fill out our online quote form, or contact one of our insurance agents. We will gather the necessary information to provide you with an accurate and competitive quote based on your specific needs.


Can I make changes to my policy?

Yes, you can make changes to your policy at any time. Please contact us via email or phone, and one of our agents will assist you in updating your coverage, adding or removing items, or making other adjustments to your policy.


Need further assistance?

If you need more help, please don't hesitate to reach out to our customer support team. You can contact us by email at support@ngoranoinsuranceagency.co.ke or call us at 0725-725286 / 0708-639316.